House Rules for Coworkden

Welcome to CoworkDen Share Spaces! To ensure that everyone can work in a pleasant and professional environment, we have established some house rules. These rules apply to all customers, visitors, and individuals who come to verify their identity with us. Adhering to these rules helps maintain a positive work atmosphere for everyone.

General Conduct Rules Identification:
All customers and visitors who come to register or verify their identity at Coworkden must present a valid ID upon arrival. This is a condition for accessing our facilities.

Professional Behaviour:
Please treat fellow users, staff, and visitors with respect and professionalism. Disputes, rude behavior, or inappropriate language will not be tolerated.

Self-Serve Coffee:
CoworkDen customers are welcome to use the coffee and tea facilities freely. Please ensure you leave the area tidy after use and be considerate of others who also wish to use the facilities.

Access to Flex Workspaces

Flex Workspaces:
Coworkden offers flexible workspaces that are available to customers. These spaces are offered on a first-come, first-served basis, and we ask that you leave them clean and tidy after use.

Booking a Flex Workspace:
Due to demand, we require you to book a time slot for a flex workspace in advance. This can be done via our online booking system or by contacting the front desk. This ensures that everyone has a place to work.

Working Hours:
Flex workspaces are available during regular office hours (Monday to Friday, 9:00 AM – 4:30 PM). Access outside these hours can be arranged upon request.|

Use of Meeting Rooms

Booking Meeting Rooms:
Meeting rooms are available to all Coworkden customers, depending on your package. Due to high demand, we ask that you make a reservation at least 24 hours in advance. This can be done via our booking system or by contacting the reception.

Time Slots for Meeting Rooms:
Meeting rooms can be reserved by the hour or by half-day blocks. Please respect your booked time slots and vacate the room on time so others can use it.

Cleanliness and Damage:
Ensure that meeting rooms are left clean and in good condition after use. Any damage to facilities or equipment should be reported to reception immediately.

Visitors on Site

Registering Visitors:
Customers can receive visitors at CoworkDen. Visitors must sign in at the reception upon arrival and show identification if required.

Visitors in Meeting Rooms:
If you are using a meeting room for an appointment with visitors, ensure that you have booked the room in advance and that your visitors also comply with our house rules.

Quiet and Privacy:
Visitors must respect the peace in the workspace. CoworkDen is a work environment, and we ask that noise and interruptions be kept to a minimum.

Network and Internet Usage

Internet Security:
Customers must use our internet facilities responsibly. The use of unauthorized software or illegal content is strictly prohibited. Ensure that your personal data is protected, for example, by using encryption.

No Service Guarantee:
While we strive to maintain a stable network, CoworkDen does not guarantee continuous availability of internet services. In the event of disruptions, we will work to resolve them as quickly as possible.

Cleanliness and Maintenance

Leave Spaces Tidy:
Whether using a flex workspace, meeting room, or common area, please ensure the space is always left tidy. Use the bins provided and clear away coffee cups and personal items.

Damage and Repairs:
Report any damage or technical issues to reception immediately. Any costs for damage caused by customers or their visitors may be passed on to the customer.

Security and Keys

Keys and Access Cards:
Keys and access cards remain the property of Coworkden and may not be copied or given to third parties without permission. Any lost keys must be reported immediately, and replacement costs will be charged.

Fire Safety:
Keep emergency exits clear at all times and follow staff instructions in case of an emergency.

Termination of Agreements

Vacating Spaces:
Upon termination of the agreement, customers must vacate the space in a clean and original condition. If the space is not vacated on time or shows damage, additional costs may be charged.

Unauthorized Use:
If you continue to use the workspace or facilities without authorization after the termination of your agreement, double service fees will be charged.

Payments and Billing

Payments:
All payments for standard services must be made in advance. Invoices must be paid within 14 days to continue enjoying our services.

Compliance with Obligations:
Customers who fail to meet their payment obligations may be denied access to our facilities and lose the right to use the CoworkDen address as their business address. By agreeing to our house rules, you help ensure that CoworkDen Share Spaces remains a comfortable, professional, and productive environment for everyone. Thank you for your cooperation!